Privacy Policy

Last Updated: December 22, 2025

1. Information We Collect

At Ignoto, we collect information that you provide directly to us when using our services. This may include:

  • Personal identification information (name, email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Communications with our team
  • Content you submit through our services

We also automatically collect certain information about your device and usage of our services through cookies and similar technologies.

2. How We Use Information

We use the information we collect for various business purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Responding to your comments, questions, and requests
  • Sending technical notices, updates, and support messages
  • Communicating about products, services, and promotional offers
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues

Legal Basis: Our processing of your personal information is based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

3. Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.

We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations or protect rights
  • In connection with a business transfer such as a merger or acquisition

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We encourage you to take steps to protect your personal information, including using strong passwords and keeping your login credentials confidential.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: ignoto.tm@gmail.com
  • By mail: Ignoto TM, Mafinga, Iringa
  • By phone: +255 (0) 749-246-701

We aim to respond to all privacy-related inquiries within 30 business days.